I had a fantastic three-night stay at Hilight Suites Hotel in Vienna during the Euro's. The suite was generously spacious and impeccably clean, offering a great shower and a comfortable ambiance. The location was ideal, just minutes from the Wien Mitte train station, which made travel super convenient. However, I did encounter some minor issues with parking recommendations from the staff. Overall, it was a lovely experience that I would gladly repeat.
Rooms
10.0
I stayed in a refurbished suite, which was huge and very clean. the shower was great too.
Service
9.0
The staff were really helpful and friendly, making my late check-in smooth and comfortable.
Location
10.0
The hotel is perfectly located, just a block from the subway and close to major attractions.
Dining
7.0
While I didn't dine at the hotel, breakfast options were available but seemed a bit overpriced.
Facilities
9.0
The hotel offers great facilities including room service and laundry. definitely convenient for guests.
Naomi
United Kingdom,
February
2025
7.0/10
My stay at Hilight Suites Hotel was overall pleasant with a few minor inconveniences. The room was spacious and cozy, though I initially faced issues with the first room assigned. Fortunately, the staff was incredibly helpful and made my check-in smooth. The location was convenient, allowing easy access to the city center, but some facilities could use a bit of renovation.
Rooms
8.0
I was initially disappointed with the first room due to outdated decor and an uncomfortable bed setup. However, once I moved to a different suite, it was clean, spacious, and very comfortable with lovely views. Overall, the rooms could benefit from some updates.
Service
9.0
The staff were fantastic - friendly and eager to assist with any needs. They really went above and beyond to ensure I was comfortable, which made a significant difference in my stay.
Location
8.0
The hotel's location was convenient, right across from Stadtpark and close to public transportation. It was an easy stroll to the city center and major attractions, making it ideal for exploring Vienna.
Dining
7.0
I enjoyed the breakfast options, though I wish there had been more variety. It was still good overall, especially the coffee, but a few more choices would enhance the experience.
Facilities
7.0
The facilities were decent, though some were under renovation. Also, I found the parking arrangements rather pricey compared to nearby options. Overall, the amenities met my needs but could be improved.
Christian
United Kingdom,
January
2025
6.8/10
I had a pleasant stay at Hilight Suites Hotel in Vienna. The location was fantastic, being close to the city center and public transport. However, the furniture in the rooms felt a bit dated. Overall, the spacious suites and friendly service made my experience enjoyable.
Rooms
8.0
The Classic Suite offered generous space with separate living areas and a clean bathroom. Though some furniture looked worn, the setup was practical and functional.
Service
7.5
The staff at the front desk were welcoming and helped with local information. However, there was a minor issue regarding conflicting information on transport to the airport.
Location
9.0
The hotel is situated in a calm spot, just a short walk to Wien Mitte train station and close to major sights. This made exploring Vienna very convenient.
Dining
9.0
The breakfast buffet was excellent, featuring a variety of breads, jams, and hot options like eggs and bacon. It was a good way to start my day in Vienna.
Facilities
7.0
Facilities were adequate, including a small workout room and room service. The housekeeping staff was good about keeping everything clean.
Anne
United Kingdom,
December
2024
5.2/10
My stay at Hilight Suites Hotel was quite enjoyable, particularly due to its fantastic location close to many attractions. The spacious suite provided a comfortable atmosphere, although the breakfast selection was somewhat limited. Overall, I found the hotel to offer great value for money and would recommend it for travelers, especially families.
Rooms
9.0
The suite I stayed in was impressively spacious and clean, making it very comfortable for a multi-night stay. The bathroom was also large and well-maintained, offering a pleasant experience throughout my visit.
Service
7.0
The staff were generally friendly and helpful, although there were minor hiccups during check-in. I found the overall service to be professional, which contributed positively to my experience.
Location
9.0
The hotel’s location is excellent, just a short walk from the Stadtpark U-Bahn station and within walking distance to many major attractions like the opera and St. Stephan Cathedral. It made sightseeing very convenient for me.
Dining
6.0
Breakfast had a simple selection, which was adequate to kick-start my day, although I wished there had been more options. It was nice that I could enjoy it in my room, particularly since I was traveling with family.
Facilities
7.0
The hotel offered a fitness room and sauna, which I appreciated. However, I missed having complimentary Wi-Fi, which was surprising given the otherwise reasonable pricing.
Benjamin
United Kingdom,
October
2024
5.8/10
I had a great time at Hilight Suites Hotel, as the location was perfect and the spacious room exceeded my expectations. However, I was disappointed with the extra charges for Wi-Fi and breakfast. Overall, it was a comfortable stay, but some amenities could use an upgrade.
Rooms
7.5
The room was spacious, clean, and well-equipped with a sitting area and kitchenette, which was perfect for my needs. However, the shower design was frustrating as it faced the floor, making it hard to use without creating a mess.
Service
8.0
The staff was friendly and efficient, but check-in could have been more welcoming. They were helpful when I had questions, and they efficiently managed room service and other services.
Location
9.0
The hotel is in a great spot, just at the edge of the city center and super close to public transport. I enjoyed the quietness while still being able to easily explore Vienna's attractions within walking distance.
Dining
7.0
Breakfast was quite pricey at 18 euros, but the selection was good. Although I enjoyed it, I wished they had more variety, especially for plant-based options.
Facilities
8.0
The hotel had a good range of facilities, including a gym and a sauna, but it was a bit inconvenient having to request the sauna to be turned on. The free training room was a nice touch, though.